Job Type: Work From Home Graveyard Shift Typical characteristics: Dedicated support to one (sometimes two) executives Deep trust and access to confidential information Operates as a gatekeeper and proxy Anticipates needs instead of reacting Core responsibilities Owns and optimizes the executive’s calendar and priorities Filters, escalates, and resolves issues before they reach the executive Prepares the executive for decisions (not just meetings) Manages executive communications and follow-ups Coordinates across departments on the executive’s behalf Maintains strict confidentiality and discretion Experience: - Minimum of 3 years experience as an Executive Assistant - Experience supporting executives like CEO, CFO, COO etc. - Familiarity with preparing reports, presentations, and executive briefs - Experience in project coordination and follow-through Professional Traits: - Proactive, dependable, and able to work independently - Strong problem-solving and decision-making skills - Excellent interpersonal and professional communication - Ability to multitask and manage competing priorities in a fast-paced environment Bonus but not required-Preferred Qualifications - Experience with CRM tools (e.g., Salesforce, HubSpot) - Knowledge of basic bookkeeping or expense management - Social media support or basic marketing knowledge - Experience working with remote or international teams
About the Role Dispatching work orders to active technicians - Must know how to negotiate and do sales - Fluent in English WALK IN APPLICATION REQUIRED
About the Role: **Technician Recruiter Responsible for sourcing and screening technician applicants and assisting in the onboarding process. **Requirement: Must have good English communication skills. WALK IN APPLICATION REQUIRED
KEY RESPONSIBILITIES: • Account Management – Responsible for all account management planning and execution. Lead broader account management and support teams with clearly defined goals and hold team members accountable with the highest standards of execution in managing Henry Schein’s top customers. • Executive Engagement – Develop a strong partnership with customer executive leadership and with internal executives through Henry Schein’s Executive Sponsor initiative. • Team Leader - Strategically manage the coordination of a cross-functional and cross-divisional team of subject matter experts to support assigned strategic accounts. • One Schein - Drive the adoption of the entire Barrister portfolio through leveraging resources and knowledge across HSI. Partner with cross-divisional teams to understand and strategically influence customer goals and key performance metrics. • Brand Loyalty – Create customer loyalty through Barrister’s best-in-class support teams, products and services. • Contract Management – Guide the Barrister teams through RFPs, contract design and negotiations, and renewals by focusing on growth opportunities and profitability performance. Continue to drive customer engagement activities that promote contract compliance. SPECIFIC KNOWLEDGE & SKILLS: • Experience in large account management with in-depth knowledge of conceptual, strategic, and challenger sales methodologies • Exhibits executive presence and displays effective rapport building skills with executive leadership within the company and industry. • Business acumen with the ability to engage with customer c-suite and industry leaders • Understanding of dental industry trends pertaining to consolidation and multi-site operations • Ability to drive influence and change through tactical empathy and strong emotional intelligence • Proactively identify issues/opportunities and recommends actions with confidence • Anticipate customer needs, questions, and challenges in advance by thinking two steps ahead • Demonstrate ability to develop and execute on account strategy plans, manage multiple strategic partnerships, and maximize profitability of business opportunities • Proven track record of exceeding sales targets in a high growth/fast-paced environment • Strategic thinker in creating complex and value sustaining proposals to large, strategic customers. • Understanding of the entire Barrister offering • Team player who can orchestrate large teams across the organization and create a productive working environment to support customer success • High degree of comfort managing multiple, competing priorities in challenging environments. • Demonstrates understanding of the Customer Experience and creates and sustains ongoing forums that encourage a constant feedback loop • Tactful and resilient in challenging situations • Excellent escalation management skills • Expert planning, organizational, and time management techniques • Strong PowerPoint and Excel skills GENERAL SKILLS & COMPETENCIES: • Excellent understanding of industry practices • Strong proficiency with tools, systems, and procedures • Strong planning/organizational skills and techniques • Strong decision making, analysis and problem-solving skills with ability to multi-task • Excellent verbal and written communication skills • Strong presentation and public speaking skills • Strong interpersonal skills • Strong conflict resolution skills and ability to deliver difficult messages • Ability to build partnerships at all levels within the company, ability to build partnerships externally • Good negotiating skills • Resolve complex issues in effective ways • Project management, consultative skills and ability to manage a budget MINIMUM WORK EXPERIENCE: • 6 to 8 or more years of increasing responsibility in terms of any applicable professional experience. PREFERRED EDUCATION: • Bachelor's Degree or global equivalent in related discipline. Master's degree or global equivalent a plus. May hold one or more industry certifications.
Key Responsibilities: Job Summary: We are seeking a highly organized and client-focused Account Delivery Manager to oversee the successful delivery of services and solutions to our key clients. This role acts as a bridge between the client and internal teams, ensuring that service are delivered on time, within scope, and to the highest standard. The ideal candidate is proactive, detail-oriented, and excels at managing client relationships while driving internal execution. ***Key Responsibilities: - Serve as the primary point of contact for assigned client accounts, ensuring client satisfaction and retention. - Lead the end-to-end delivery of services, solutions, or projects across multiple accounts within our CRM - Collaborate with internal teams (dispatch, technical support, etc.) to meet client requirements and resolve issues. - Monitor delivery performance and ensure SLAs, KPIs, and other service metrics are met or exceeded, including talk time, touches, case moves and timley updates to the clients - Proactively identify risks and implement mitigation strategies to avoid delivery disruptions. Seeing the bigger picture and resolving before it escalations - Manage escalations effectively, maintaining trust and transparency with the client. - Notate every interaction for proper case management and call handling - Maintain comprehensive documentation for each account, including project scopes, communications, and performance reports. ***Qualifications: - Bachelor’s degree in Business, Project Management, Information Technology, or a related field (or equivalent experience). - 5+ years of experience in account management or client customer service - Proven track record of managing enterprise-level client accounts and delivering successful outcomes. - Profient communication in verbal and written English - Strong understanding of project management methodologies (Agile, Waterfall, etc.). - Exceptional communication, organizational, and problem-solving skills. - Experience with CRM tools (e.g., Jira, Asana, Salesforce). - Ability to manage competing priorities in a fast-paced environment. ***Key Competencies: - Client-centric mindset - Leadership and team coordination - Results-driven and quality-focused - Analytical thinking and adaptability - Conflict resolution and negotiation
Job Overview: We are seeking a professional and reliable Restaurant Phone Order Specialist to handle incoming calls and take take-out orders for our restaurant. The ideal candidate has excellent English communication skills, strong attention to detail, and the ability to provide outstanding customer service while working from home. **Work Schedule Monday to Friday 10:30 AM – 2:00 PM CST **Key Responsibilities Answer incoming restaurant calls promptly and professionally Accurately take and input take-out orders Confirm order details (items, quantities, pricing, pickup time) Provide menu information and answer customer inquiries Deliver friendly and efficient customer service Communicate clearly with restaurant staff regarding orders if needed **Qualifications Excellent spoken English (neutral accent preferred) Strong listening and communication skills Prior customer service or call handling experience preferred Detail-oriented and organized Able to work independently without supervision.
Job Description The Collections Manager is responsible for overseeing the accounts receivable collections process to ensure timely payment of invoices and maintain healthy cash flow. This role manages the collections team, monitors aging reports, resolves payment issues with clients, and works closely with accounting, billing, and operations teams to reduce outstanding receivables. The Collections Manager will implement structured follow-up procedures, monitor collection performance metrics, and ensure accurate documentation of all collection activities. Key Responsibilities Accounts Receivable & Collections Management - Manage the full accounts receivable collections process for all client accounts. -Monitor AR aging reports and identify overdue balances. - Ensure consistent follow-up on past due invoices through email, phone calls, and formal notices. - Prioritize high-value and high-risk accounts to reduce outstanding balances. - Work with clients to resolve billing disputes and payment issues. - Negotiate payment plans when necessary. Team Leadership - Manage and supervise the collections team. - Assign accounts and collection priorities. - Train team members on collection procedures and systems. - Monitor team performance and ensure collection targets are met. Reporting & Analysis - Produce weekly and monthly collections reports. - Track KPIs such as: Days Sales Outstanding (DSO) Collection rate Aging trends Top delinquent accounts - Present reports and updates to senior management. Cross-Department Coordination - Work closely with: Finance & Accounting Billing Sales Operations - Ensure invoices are accurate and disputes are resolved quickly. - Coordinate with accounting to apply payments correctly in QuickBooks. Process Improvement - Develop and implement improved collections procedures. - Identify inefficiencies in billing or invoicing processes that delay payments. - Implement automation and reporting tools where appropriate. Compliance & Documentation - Ensure all collection activity is properly documented. - Maintain accurate client communication records. - Ensure collection practices comply with company policies and applicable laws. Qualifications Experience - 5+ years of experience in accounts receivable or collections. - 2+ years managing a collections team preferred. - Experience with large commercial accounts and high invoice volumes. Technical Skills - Experience with QuickBooks or similar accounting software. - Strong knowledge of AR aging and collections strategies. - Proficiency with Excel and financial reporting tools. Soft Skills - Strong negotiation and communication skills. - High attention to detail. - Ability to manage multiple priorities. - Strong problem-solving and conflict resolution skills. Key Performance Indicators (KPIs) - The Collections Manager will be evaluated based on: - Reduction in Days Sales Outstanding (DSO) - Monthly collections percentage - Reduction of 90+ day receivables - Resolution time for billing disputes - Accuracy of AR reporting - Team productivity and performance
Job Description: ***Role Overview The Delivery Executive serves as the “Architect of Execution,” acting as the second-in-command responsible for translating the company’s strategic vision into actionable, scalable operational workflows. This role partners closely with the CEO to ensure the organization has the right people, processes, and systems in place to achieve sustainable growth and operational excellence. ***Key Responsibilities Strategic Execution: Translate the CEO’s vision and company goals into clear, structured, and executable operational plans across all departments. Operational Leadership: Oversee day-to-day operations, including service delivery, production, customer success, and internal support functions such as HR and IT. Performance Management: Develop, implement, and monitor KPIs and OKRs to ensure teams consistently meet or exceed performance targets. Financial Oversight: Work closely with the Finance team to manage budgets, optimize costs, and ensure efficient allocation of resources aligned with growth objectives. Culture & Change Management: Lead organizational improvements and transformation initiatives while promoting a culture of accountability, performance, and continuous development. Process Optimization: Identify operational inefficiencies and implement streamlined or automated solutions to improve productivity and service quality. Cross-Functional Collaboration: Ensure alignment and seamless coordination between departments to support business objectives and enhance overall execution. Client & Delivery Excellence: Maintain high standards of service delivery, ensuring client satisfaction, retention, and consistent operational performance. ***Qualifications - Minimum of 5 years of experience in a senior leadership or operations role, preferably in a high-growth environment. - Strong understanding of operational strategy, business processes, and organizational scaling. - Proven ability to lead cross-functional teams and drive measurable results. - Experience in performance management frameworks (KPIs, OKRs). - Financial acumen with experience in budgeting and resource planning. - Excellent communication, leadership, and stakeholder management skills. - Strong analytical and problem-solving abilities with a data-driven mindset. -Industry experience in [e.g., BPO, SaaS, Logistics, etc.] is highly preferred. ***Success Metrics (First 12 Months) - Achieve measurable efficiency improvements (e.g., reduce operational costs or increase productivity by at least 15%). - Successfully scale operations within a key department or market segment. - Improve service delivery performance and client satisfaction metrics. - Maintain or improve employee retention and engagement levels. - Implement at least one major process improvement or automation initiative. Reporting Line Reports directly to the CEO
Job Description: ***Role Overview Job Summary The Purchasing Agent / Specialist is responsible for procuring goods and services—ranging from raw materials and equipment to office supplies—at the most competitive prices without sacrificing quality. This role involves managing vendor relationships, negotiating contracts, and analyzing market trends to maintain a lean and efficient supply chain. Key Responsibilities - Sourcing & Procurement: Identify and evaluate potential suppliers based on price, quality, service, and reliability. - Negotiation: Draft and negotiate contracts, including pricing, delivery schedules, and payment terms to maximize value. - Purchase Order Management: Prepare, process, and track purchase orders (POs) through the entire lifecycle to ensure timely delivery. - Vendor Relations: Maintain strong relationships with existing vendors and conduct regular performance reviews to ensure compliance with SLAs. - Market Analysis: Monitor industry trends and price fluctuations to anticipate supply shifts or cost-saving opportunities. - Inventory Coordination: Work closely with the warehouse and production teams to ensure stock levels are optimized and avoid shortages. - Compliance & Records: Maintain accurate records of purchases, pricing, and inventory while ensuring all activities meet company and legal standards. Required Skills & Qualifications Feature Requirement Education Bachelor’s degree in Business, Supply Chain Management, or a related field. Experience 2–5 years of experience in procurement, purchasing, or supply chain. Technical Skills Proficiency in ERP software (SAP, Oracle, NetSuite) and Microsoft Excel. Soft Skills Strong negotiation, analytical thinking, and time-management skills. Certifications CPSM (Certified Professional in Supply Management) or CPP (Certified Purchasing Professional) is a plus.
Job Overview: We are looking for a skilled Architectural BIM / Revit Draftsman to prepare accurate architectural drawings and models using Revit. The successful candidate will support project teams by producing high-quality construction documents and ensuring compliance with design standards. **Key Responsibilities Create and develop architectural drawings and BIM models using Revit Prepare floor plans, elevations, sections, and details Update and revise drawings based on design changes Coordinate with architects, engineers, and project teams Ensure accuracy and compliance with project standards Maintain organized drawing files and documentation Assist in resolving technical design issues **Qualifications Proficiency in Revit (required) Experience in architectural drafting and BIM modeling Knowledge of construction standards and building codes Ability to interpret architectural plans and specifications Strong attention to detail and accuracy Good communication and teamwork skills Ability to meet deadlines and manage multiple tasks 2-3 years of experience **Preferred Skills AutoCAD experience, Experience in BIM coordination, and Background in architectural or civil engineering.
Job Overview: The Team Leader is responsible for supervising daily team operations, ensuring productivity, quality of work, and adherence to company policies and performance standards. This role provides guidance, coaching, and support to team members while ensuring that team goals and company objectives are consistently met. The Team Leader acts as the primary point of contact between team members and management, helping resolve issues, monitor performance, and maintain a positive and efficient work environment. **Key Responsibilities Team Supervision and Leadership Lead, motivate, and supervise a team to achieve performance targets and operational goals. Provide clear direction, guidance, and support to team members. Conduct regular coaching, mentoring, and feedback sessions to improve team performance. **Performance Monitoring Monitor team productivity, quality, and adherence to company standards. Track key performance indicators (KPIs) and ensure targets are met. Address performance issues and implement improvement plans when necessary. **Operational Management Ensure daily tasks and responsibilities are completed efficiently and on schedule. Coordinate with management and other departments to ensure smooth operations. Identify workflow improvements and implement process enhancements. **Training and Development Assist in onboarding and training new employees. Provide continuous training and development opportunities for team members. Ensure team members understand company policies, procedures, and expectations. **Communication and Reporting Serve as the liaison between the team and upper management. Prepare reports on team performance, productivity, and operational issues. Communicate updates, policies, and important information to team members. **Problem Resolution Handle employee concerns, conflicts, and operational issues promptly. Provide solutions and escalate issues to management when necessary. **Qualifications * Bachelor’s degree in Business Administration, Management, or a related field (preferred but not always required). * Proven experience in a supervisory or leadership role. * Strong leadership, communication, and interpersonal skills. * Ability to manage multiple tasks and meet deadlines in a fast-paced environment. * Strong problem-solving and decision-making abilities. * Proficiency in basic office software and reporting tools. --- **Key Skills** * Leadership and team management * Communication and interpersonal skills * Problem-solving and conflict resolution * Performance management and coaching * Organizational and time management skills * Analytical and reporting skills
Key Responsibilities: *Provide real-time technical support to Customer Engineers (CEs) working on printer diagnostics, repairs, and installations. *Assist with troubleshooting hardware, print quality issues, error codes, jamming issues, and understanding the OEM service manuals across multiple printer brands (e.g., HP, Lexmark, Xerox, Konica etc.). *Act as an escalation point for complex or unresolved technical issues. *Coordinate with manufacturers and vendors for advanced troubleshooting and case management. *Monitor active service tickets to ensure timely updates, proper documentation *Communicate with internal teams and clients regarding issue status, risks, and resolutions. *Ensure accuracy in reporting, asset documentation, and case handling. Skills & Competencies: *Strong knowledge of printer hardware, troubleshooting, and repair processes. *Excellent problem-solving and analytical skills. *Ability to provide clear guidance under time-sensitive situations. *Strong communication and team coordination skills. *Experience with ticketing systems and remote support tools. Objective: To ensure high-quality technical support for field operations, minimize downtime, and improve first-time fix rates while maintaining strong support for Customer Engineers in the field.
Job Description: ***Responsibilities Develop positive customer experiences that create client and consumer value and satisfaction, retention, and growth, building on Voice of the Customer (VOC) feedback, and qualitative and quantitative data. Participate as a Customer Experience subject matter expert on new client/program/product launches to scope and deliver the desired customer experience for all touchpoints. This includes creating all customer experience processes and customer communications. Support and advocate the Customer Experience on cross-functional teams (including operations, sales, creative, and technical talents) to ensure the design and delivery of a consistent and superior customer experience, when new policies and processes are drafted, and for existing policies and processes, identify and drive improvements to the customer experience. Delivering CX projects and collaboratively working with department leads and functional heads to deliver a superior experience for our client’s consumers. Recommend improvements based on findings and present solutions to Account Managers, and other business stakeholders for implementation and action. Work collaboratively across departments to understand the business needs and how they contribute to the customer’s experience. Provide insights and advice to best deliver best in class customer journey. Provide monthly NPS reports by client and survey type, and action plans to enhance overall experience. Perform analysis on available data including VOC listening posts, operational metrics, and other variables (program type, product type, etc.) to identify relationships, trends, and opportunities for improvement. Perform root cause analysis, including sample audits and text-data mining, to determine drivers of both dissatisfaction and satisfaction. ***Requirements: Minimum 5 years of related business experience in customer-focused management positions - where customer feedback data is continuously collected and analyzed, quality is continuously monitored, and processes are continuously improved. Analytical and problem-solving skills. Working knowledge of on-line analytics as well as VOC tools and methods such as primary research and Net Promoter Score. Skilled at translating client/customer needs to company policies, procedures, and process flow maps. Strong oral and written communication skills with ability to interact and build relationships to effectively influence across teams and functional partners. Strong desire and curiosity to keep abreast of customer experience industry best practices. ***Responsibilities Develop positive customer experiences that create client and consumer value and satisfaction, retention, and growth, building on Voice of the Customer (VOC) feedback, and qualitative and quantitative data. Participate as a Customer Experience subject matter expert on new client/program/product launches to scope and deliver the desired customer experience for all touchpoints. This includes creating all customer experience processes and customer communications. Support and advocate the Customer Experience on cross-functional teams (including operations, sales, creative, and technical talents) to ensure the design and delivery of a consistent and superior customer experience, when new policies and processes are drafted, and for existing policies and processes, identify and drive improvements to the customer experience. Delivering CX projects and collaboratively working with department leads and functional heads to deliver a superior experience for our client’s consumers. Recommend improvements based on findings and present solutions to Account Managers, and other business stakeholders for implementation and action. Work collaboratively across departments to understand the business needs and how they contribute to the customer’s experience. Provide insights and advice to best deliver best in class customer journey. Provide monthly NPS reports by client and survey type, and action plans to enhance overall experience. Perform analysis on available data including VOC listening posts, operational metrics, and other variables (program type, product type, etc.) to identify relationships, trends, and opportunities for improvement. Perform root cause analysis, including sample audits and text-data mining, to determine drivers of both dissatisfaction and satisfaction. ***Requirements: Minimum 5 years of related business experience in customer-focused management positions - where customer feedback data is continuously collected and analyzed, quality is continuously monitored, and processes are continuously improved. Analytical and problem-solving skills. Working knowledge of on-line analytics as well as VOC tools and methods such as primary research and Net Promoter Score. Skilled at translating client/customer needs to company policies, procedures, and process flow maps. Strong oral and written communication skills with ability to interact and build relationships to effectively influence across teams and functional partners. Strong desire and curiosity to keep abreast of customer experience industry best practices.
Job Overview: 3+ years experience as Customer Service SALES EXERIENCE IS A MUST Perfect Verbal and Written
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